{"id":136285,"date":"2023-02-06T16:46:04","date_gmt":"2023-02-06T20:46:04","guid":{"rendered":"https:\/\/www.eldiario.net\/portal\/?p=136285"},"modified":"2023-02-06T16:46:04","modified_gmt":"2023-02-06T20:46:04","slug":"que-es-un-chatbot-de-whatsapp","status":"publish","type":"post","link":"https:\/\/www.eldiario.net\/portal\/2023\/02\/06\/que-es-un-chatbot-de-whatsapp\/","title":{"rendered":"\u00bfQu\u00e9 es un chatbot de WhatsApp?"},"content":{"rendered":"<p>Existen bots de todo tipo, puedes usarlo para atender consultas y as\u00ed atender a una mayor cantidad de tus clientes, puedes crear respuestas predeterminadas de acuerdo a ciertas palabras calve.<br \/>\nUn bot es un programa inform\u00e1tico que realiza tareas automatizadas espec\u00edficas y, generalmente, repetitivas en una red. En WhatsApp, los bots de chat son cada vez comunes y gente de todo tipo lo usa con diversos fines.<br \/>\nLos bots son capaces de simular el comportamiento humano, interactuar con usuarios o con otras aplicaciones y cumplir un objetivo espec\u00edfico por medio de algoritmos. Pueden ejecutar tareas como enviar mensajes, agendar citas, recordatorios, publicar en redes sociales, hablar con los usuarios de forma amable, aumentar la oferta de marketing conversacional y extender horarios de atenci\u00f3n al cliente.<br \/>\nEl uso de bots se aplica en varios sectores como negocios, entretenimiento y servicio al cliente. Los bots programados para entablar conversaciones son conocidos como chatbots y muy comunes en la aplicaci\u00f3n de mensajer\u00eda WhatsApp.<br \/>\nEstos bots son \u00fatiles para hacer que una consulta del cliente com\u00fan y corriente se convierta en una experiencia amigable que lo lleve a la acci\u00f3n. Eso s\u00ed, debes tener en cuenta que el uso excesivo de este recurso en el marketing podr\u00eda deshumanizar la relaci\u00f3n cliente\/empresa.<br \/>\nLos bots funcionan al responder a tres principios del lenguaje que son programados anteriormente de acuerdo al grado de especializaci\u00f3n necesario: procesamiento del lenguaje natural, compresi\u00f3n del lenguaje natural y generaci\u00f3n del lenguaje natural.<br \/>\nEl lenguaje natural es entendido como la capacidad humana de expresarse de forma oral y escrita. Cualquier chatbot de WhatsApp o de otra aplicaci\u00f3n replica estos procesos con la finalidad de comprender y responder de manera natural por medio de la inteligencia artificial.<br \/>\nRecuerda que existen muchos chatbots para WhatsApp.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Existen bots de todo tipo, puedes usarlo para atender consultas y as\u00ed atender a una mayor cantidad de tus clientes, puedes crear respuestas predeterminadas de acuerdo a ciertas palabras calve. Un bot es un programa inform\u00e1tico que realiza tareas automatizadas espec\u00edficas y, generalmente, repetitivas en una red. En WhatsApp, los bots de chat son cada [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":136286,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[46],"tags":[],"class_list":["post-136285","post","type-post","status-publish","format-standard","has-post-thumbnail","category-ciencia-computacion"],"acf":{"antetitulo":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00bfQu\u00e9 es un chatbot de WhatsApp? - El Diario - Bolivia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eldiario.net\/portal\/2023\/02\/06\/que-es-un-chatbot-de-whatsapp\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfQu\u00e9 es un chatbot de WhatsApp? - El Diario - Bolivia\" \/>\n<meta property=\"og:description\" content=\"Existen bots de todo tipo, puedes usarlo para atender consultas y as\u00ed atender a una mayor cantidad de tus clientes, puedes crear respuestas predeterminadas de acuerdo a ciertas palabras calve. 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